We use Google Analytics 4 (GA4) to understand how people use our website — such as which pages are most visited and how long visitors stay. All information is anonymous and helps us improve your experience. No individual user is ever identified. You can read more about Google’s data practices at: https://policies.google.com/technologies/partner-sites

2. Advertising

We use Google Ads to make WHOLEistic Psychology easier to find online. These ads are shown in Google search results and are not linked to any personally identifiable information. We never sell, rent, or trade your personal data for advertising purposes.

3. Personal Information

When you contact us, sign up for a resource, or book an appointment, we may collect:

Your name and contact details
Any information you choose to share relevant to your enquiry

This information is used only for the purpose you provided it — for example, confirming a booking or sending you updates you have opted in for.

You are welcome to request access to, correction of, or deletion of your personal information at any time by emailing hello@wholeisticpsychology.com.

4. Data Security & Storage

Your privacy is important to us. All data is stored securely and handled in accordance with the New Zealand Privacy Act 2020. We take reasonable measures to protect your information from unauthorised access or misuse.

Disclaimers

1. Crisis Support

Our psychologists are registered in New Zealand and provide professional, evidence-based support. However, we are not a crisis service.

If you are in immediate danger or need urgent help, please call 111 (New Zealand) or reach out to:

Lifeline — 0800 543 354
Suicide Crisis Helpline — 0508 828 865
1737 — Free call or text to talk with a trained counsellor 24/7

If you are outside New Zealand, please contact your local emergency number or crisis service.

2. Limitations of Online Therapy

Online therapy can be a supportive and accessible way to receive care, but it may not be suitable for all situations or individuals. If your clinician believes an alternative form of support would better meet your needs, they will discuss this with you and provide guidance or referral.

3. Educational Resources

Our blogs, courses, and eBooks are created for education and empowerment — to help you better understand your mental and physical wellbeing. They are not a replacement for individual therapy or medical care. If you are experiencing distress, please seek support from a qualified health professional.

4. No Guarantee of Outcomes

Psychological work is deeply personal and results vary from person to person. While we bring expertise and care to every interaction, we cannot guarantee specific outcomes. By using our website, resources, or services, you accept that you do so at your own discretion and responsibility.

Liability

To the fullest extent permitted by law, WHOLEistic Psychology is not liable for any loss, harm, or damage arising from the use of this website, our materials, or our services, whether direct or indirect.

Updates

We may occasionally update these terms to reflect new laws, technology, or changes to how we work. Any updates will be posted here with the date of the most recent revision shown at the top of the page.

Contact Us

If you have any questions about these terms, our privacy policy, or disclaimers, please reach out to us at:
Email: hello@wholeisticpsychology.com
Website: www.wholeisticpsychology.com

At WHOLEistic Psychology, we provide comprehensive and compassionate psychological services designed to nurture mental and physical wellbeing

Click here to read our Terms, Conditions and Disclaimers

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hello@wholeistic.co.nz

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Hours

Monday – Friday
8am-8pm

(clinician dependent)